1. Introduction
Welcome to washforce.co.uk (hereinafter referred to as “Washforce,” “we,” “us,” or “our”). We are committed to safeguarding the privacy of our website visitors and customers. This privacy policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).
2. Information We Collect
We collect the following personal information from you through our website:
- Name
- Contact details (email address and phone number)
We do not collect sensitive personal information.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process enquiries and provide our specialist cleaning services.
- To communicate with you regarding our services, including responding to your questions and requests.
- For marketing purposes, such as sending promotional emails about our services.
4. Data Sharing and Disclosure
We do not share your personal information with third parties. However, we may disclose your information if required to do so by law or in response to a valid request from a governmental or regulatory authority.
5. Data Security
We use Secure Sockets Layer (SSL) encryption to protect the information you provide on our website. We also implement other security measures to safeguard your data from unauthorized access, alteration, or disclosure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Under GDPR, you have the following rights with respect to your personal data:
- Right of Access: You can request a copy of the data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your data.
To exercise these rights, please email us at headoffice@washforce.co.uk.
8. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website and for analytics purposes. You can manage your cookie preferences through your browser settings.
9. International Data Transfers
We do not transfer your personal data outside the UK or EU.
10. Data Breaches
In the event of a data breach, our data compliance officer will handle the situation in accordance with legal requirements. You will be notified promptly if your data is affected.
11. Policy Updates
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
12. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Email: headoffice@washforce.co.uk
Thank you for trusting Washforce with your personal information.